Get in Touch With Us

Questions, corrections and suggestions all help keep this guide accurate and useful. If something on the site has left you unsure, or you think a page needs another look, we would like to hear from you.

How to reach us

The simplest way to contact the team is by email: [email protected]. One inbox handles everything, so you don't need to work out which department to write to.

What to include

A little detail lets us give you a clear answer without lots of back-and-forth. Where relevant, please add:

• The page address or title you are writing about
• The specific sentence, figure or claim you are querying
• Any source that supports a correction, such as published terms or an official notice
• Whether you would like a reply or are simply flagging something

The kinds of messages we welcome

Readers usually write to point out details that look outdated, ask what a term means, or suggest a topic they would find helpful. Each of these is welcome. If you want to understand the people behind these pages and how we approach the subject, our about us page explains who we are and what guides our writing.

What we can't help with

We publish information, not services. We cannot manage accounts, process payments, recover funds or resolve disputes with any operator. For those matters, please contact the site you hold an account with directly.

If gambling is becoming a worry

If you feel your gambling is no longer under control, please don't wait for a reply from us. Reach out to a dedicated support service, your GP or someone you trust. Talking to someone early can make a real difference.

Your privacy

Anything you send is used only to respond to your message and improve the site. We do not sell or share your contact details.

Thank you for taking the time to write.